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Support

Support Tiers

🟢

Starter (Standard Support)

Chat & Email Support

• Max 6-hour response time

• Available 9 AM – 9 PM EST

• Email: [email protected]

🔵

Pro (Priority Support)

Chat, Email & Conference Support

• Max 2-hour response time

• Available 9 AM – 9 PM EST

• Email: [email protected]

• Priority queue for faster resolution

🟣

Enterprise (24/7 Priority Support)

Chat, Email & Conference Support

• Max 1-hour response time

• 24/7 availability

• Email: [email protected]

• Dedicated support representative

• Emergency escalation available

📱

Community Support

Join our Discord server for community help

Available for all users - peer support and general discussions

FAQ Categories

Getting Started

Account setup and basics for creators

Streaming

Multi-platform broadcasting

Recording

Content recording and storage

Billing

Plans and payments

Send us a message

Documentation

Check out our comprehensive documentation for detailed guides and tutorials.