Last updated: 9/28/2025
We collect information you provide directly to us, such as when you create an account, subscribe to our service, or communicate with us. This may include your name, email address, payment information, and streaming content. For auditors and the general public using our service for accountability purposes, we take extra precautions to protect your identity and data.
We use the information we collect to provide, maintain, and improve our services, to process transactions, to communicate with you, and to comply with legal obligations.
We do not share personal information with companies, organizations, or individuals outside of TRaX except in the following cases: with your consent, for legal reasons, or to protect rights, property, or safety.
We implement appropriate security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure.
We retain your personal information for as long as necessary to provide our services and as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
You have the right to access, update, or delete your personal information. You may also have the right to object to or restrict certain processing of your personal information, or to data portability.
Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If we become aware that a child under 13 has provided us with personal information, we take steps to remove such information.
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
If you have any questions about this Privacy Policy, please contact us at [email protected].